Terms & Conditions

Terms & Conditions

1. Use of the App

The App is designed for managing consumables, tracking orders, and facilitating communication between participants and providers. Use it only for its intended purposes.

2. User Accounts

You are responsible for your account and keeping your login credentials secure.

3. Payments

We accept NDIS and Support at Home (SAH) payments for eligible users. You must provide accurate plan and billing information. Pharmacies and other users who take up paid features, including subscriptions and optional add-ons, must also provide accurate payment details.

4. Notifications

By using the App, you consent to receive notifications regarding orders and updates.

5. Messaging and SMS
By providing a mobile number, you consent to receive service SMS about orders, deliveries, and account updates. Pharmacies may also message patients through the optional SMS add-on.


6. Data Storage
We store account, order, delivery, payment, and messaging data on secure cloud infrastructure, with encryption in transit and at rest. Further detail is in our Privacy Policy.


7. Data Privacy

Your data is handled in accordance with our Privacy Policy.

8. Intellectual Property

All content in the App is owned by MyConsumables and may not be reproduced without permission.

9. Limitation of Liability

We are not responsible for any damages resulting from the use of the App.

10. Termination

We may suspend or terminate your account if these terms are violated.

11. Changes to Terms

These terms may be updated, and continued use of the App indicates your acceptance of any changes.

12. Contact Us

For questions, email us at support@myconsumables.com.au.